tam2005
August 17th, 2009, 11:50 AM
(Helpdesk support) Austin, TX
Qualifications:
*Exceptional customer focus with an emphasis on enhancing the customer experience
*Good oral and written communication skills
*Ability to handle a high volume of phone calls in a structured environment
*Proficient in Windows-based computer skills
Minimum technical requirements for Work at Home position:
*Minimum computer requirements:
◦Desktop or Laptop PC (No Macintosh computers)
◦1GHz processor
◦Windows XP or Vista operating system
◦1GB of RAM
◦Sound card and speakers
◦15" monitor
◦Webcam with video conference software
◦Windows Internet Explorer 7
◦Java Runtime Environment 1.4.2
◦Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
◦Virus and spyware protection software and a working firewall (Windows firewall is fine)
◦Additional software programs which may be required including Adobe Acrobat reader.
*Minimum network requirements
◦Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone)
◦Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-Power 15.4W IEEE 802.3af device)
*Dedicated space with adequate work surface.
*Work area must be free from background noise and distractions
*Live in Texas
Apply Here (http://seeker.dice.com/jobsearch/servlet/JobSearch?op=101&dockey=xml/b/b/bb5468e6660dc94ca1978a1506fec116@endecaindex&c=1&source=20)
Qualifications:
*Exceptional customer focus with an emphasis on enhancing the customer experience
*Good oral and written communication skills
*Ability to handle a high volume of phone calls in a structured environment
*Proficient in Windows-based computer skills
Minimum technical requirements for Work at Home position:
*Minimum computer requirements:
◦Desktop or Laptop PC (No Macintosh computers)
◦1GHz processor
◦Windows XP or Vista operating system
◦1GB of RAM
◦Sound card and speakers
◦15" monitor
◦Webcam with video conference software
◦Windows Internet Explorer 7
◦Java Runtime Environment 1.4.2
◦Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
◦Virus and spyware protection software and a working firewall (Windows firewall is fine)
◦Additional software programs which may be required including Adobe Acrobat reader.
*Minimum network requirements
◦Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone)
◦Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-Power 15.4W IEEE 802.3af device)
*Dedicated space with adequate work surface.
*Work area must be free from background noise and distractions
*Live in Texas
Apply Here (http://seeker.dice.com/jobsearch/servlet/JobSearch?op=101&dockey=xml/b/b/bb5468e6660dc94ca1978a1506fec116@endecaindex&c=1&source=20)