WorkAtHomeSpace
August 31st, 2009, 11:50 AM
Unresearched
Employees will be able to work from home nearly anywhere in the United States, but we do prefer applicants in the San Francisco Bay Area.
The Job:
Your primary responsibility is to answer calls coming into our 800 number. Customers frequently have questions they would like answered before they book. Some customers simply prefer to speak to a person when making a reservation. Some callers are just lost and simply need to be redirected to the right place. Because of our small size, this is not a full-time job (at least not yet). We simply don’t receive enough calls to keep someone busy throughout the entire day. Given that, we expect to pay someone based on the time they spend on the phone: a higher rate for calls answered as they come in and a slightly lower rate for returned calls. In return, we understand that you may need additional flexibility in your schedule and hours and we do not expect you to be available to answer calls the entire day.
You:
* Have excellent communication and listening skills
* Tend to accommodate rather than dominate
* Have a high amount of patience
* Possess a strong attention to detail
* Have a great telephone manner
* Would be able to guide Customers who call you through our website
* Are extremely reliable and consistent
* Are able to summarize and communicate customer issues and problems to the development team to get them fixed preemptively
* Are a quick learner and happily document your learnings
To apply, please send a resume and description of yourself and why you are interested to erik@aboutairportparking.com
Employees will be able to work from home nearly anywhere in the United States, but we do prefer applicants in the San Francisco Bay Area.
The Job:
Your primary responsibility is to answer calls coming into our 800 number. Customers frequently have questions they would like answered before they book. Some customers simply prefer to speak to a person when making a reservation. Some callers are just lost and simply need to be redirected to the right place. Because of our small size, this is not a full-time job (at least not yet). We simply don’t receive enough calls to keep someone busy throughout the entire day. Given that, we expect to pay someone based on the time they spend on the phone: a higher rate for calls answered as they come in and a slightly lower rate for returned calls. In return, we understand that you may need additional flexibility in your schedule and hours and we do not expect you to be available to answer calls the entire day.
You:
* Have excellent communication and listening skills
* Tend to accommodate rather than dominate
* Have a high amount of patience
* Possess a strong attention to detail
* Have a great telephone manner
* Would be able to guide Customers who call you through our website
* Are extremely reliable and consistent
* Are able to summarize and communicate customer issues and problems to the development team to get them fixed preemptively
* Are a quick learner and happily document your learnings
To apply, please send a resume and description of yourself and why you are interested to erik@aboutairportparking.com